1. Information We Collect
We collect information you provide directly (name, email, company, project details), information collected automatically (IP address, browser type, pages visited via cookies and analytics), and information from third parties (LinkedIn, Google, referral partners). We never sell your personal data.
2. How We Use Your Information
We use collected data to: respond to inquiries and project requests; send project updates and communications; improve our website and services; send marketing communications (with your consent); comply with legal obligations; and analyze usage patterns to enhance user experience.
3. Data Sharing
We do not sell, trade, or rent your personal data. We may share data with: trusted service providers (hosting, analytics, CRM) under strict data processing agreements; legal authorities when required by law; and business partners only with your explicit consent.
4. Cookies
We use essential cookies (required for website functionality), analytics cookies (Google Analytics, Mixpanel — anonymized), and marketing cookies (with your consent). You can manage cookie preferences via our cookie banner or browser settings.
5. GDPR Rights
If you're in the EU/EEA, you have the right to: access your personal data; correct inaccurate data; request deletion ('right to be forgotten'); restrict processing; data portability; and object to processing. Submit requests to privacy@websnexus.com.
6. Data Retention
We retain contact data for 3 years after last interaction, project data for 7 years (legal compliance), and analytics data for 26 months. You may request earlier deletion by contacting us.
7. Security
We implement industry-standard security: SSL/TLS encryption, access controls, regular security audits, employee training, and SOC 2-aligned practices. No system is 100% secure; we will notify you of any breach within 72 hours as required by GDPR.
8. Contact
For privacy concerns: privacy@websnexus.com | WEBSNEXUS, Global Delivery | Data Protection Officer available upon request.